MOA PROGRAM

MOA PROGRAM

*This program does not require approval from the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of Post-Secondary Education and Future Skills. As such, PTIRU did not review this program. Graduating from this program does not make you eligible for a Post-Graduation Work Permit.

MOA (Medical Office Assistant)

This certificate program equips students with the essential skills for front-office administrative roles in healthcare settings, including clinics, medical offices, and specialist practices. Through a practical, hands-on approach, students develop expertise in medical terminology, patient scheduling, electronic health records (EHR) management, billing and coding procedures, and professional office communication.

Career Opportunities: Medical Office Assistant, Medical Receptionist, Clinic Secretary, Administrative Assistant – Medical Office, Billing Clerk (Healthcare)

Learning Objectives: Upon completion of this program, the successful student will have reliably demonstrated the ability to:

  • Use medical terminology accurately in clinical and administrative settings.
  • Perform administrative duties including scheduling, intake, and patient file management.
  • Navigate electronic health records (EHR) systems.
  • Apply basic billing and coding procedures.
  • Communicate professionally with patients and healthcare staff.
  • Apply privacy regulations and best practices in medical office settings.
Total Program Duration: 4 weeks

(excludes holidays and/or approved leave of absence)

Curriculum Overview

Course Details

MOA 101 – Introduction to Medical Office

MOA 102 – Medical Terminology & Communication

MOA 103 – Electronic Health Records & Billing

MOA 104 – Scheduling, Filing & Ethics

* The above outline may be subject to change without notice.

Scheduled Academic Breaks

There are no scheduled academic breaks for this program.

Admission Requirements

Meet the minimum level of English language proficiency from one of the following:

  • International English Language Testing System (IELTS) Academic: minimum overall score of 5.5;
  • Canadian Academic English Language (CAEL) Test: overall score of 40 or higher;
  • Duolingo English Test: overall score of 95 or higher;
  • Test of English as a Foreign Language (TOEFL) IBT: minimum overall score of 46;
  • Pearson Test of English (PTE) Academic: 56 overall with no band less than 50